Talk to a person.
Email info@trynewbrain.com.
Put the topic in the subject line and it reaches the right person sooner.
Topics
| Topic | Subject line to use | What to include |
|---|---|---|
| Business and Enterprise | Subject line: Business | Your company, how many people, which AI tools you use |
| Help with your account | Subject line: Help | The email you sign in with and what happened |
| Security | Subject line: Security | What you found and how to reproduce it |
| Privacy and your data | Subject line: Privacy | The request (a copy of your data, a correction, deletion) and the email on your account |
| New Brain Card | Subject line: Card | Your question; to join the waitlist, use the Card page |
| Press and everything else | Subject line: Hello | Anything you like |
Before you write.
Many questions are answered on the FAQ page, and security questions on the security page.